Job Description
WE ARE HIRING
RESERVATION EXECUTIVE
Villa Republic is looking for a dynamic and results-oriented Reservation Executive to join our team. The successful candidate will be responsible not only for managing reservations and guest enquiries, but also for actively generating bookings and contributing to sales and revenue targets.
Key Responsibilities
- Handle reservations and enquiries via phone, email, WhatsApp and other platforms.
- Follow up on enquiries and convert them into confirmed bookings.
- Promote Villa Republic, room packages, special offers and other services.
- Proactively generate new bookings and identify sales opportunities.
- Build and maintain relationships with guests, travel agents and other business partners.
- Meet agreed booking and sales targets.
- Coordinate with the operations team to ensure a smooth guest experience.
- Maintain accurate reservation records and provide regular sales and booking updates.
Requirements
- Previous experience in hotel reservations, sales, travel or hospitality will be an advantage.
- Strong communication and interpersonal skills.
- A confident, outgoing personality with a strong sales and target-oriented mindset.
- Excellent follow-up and customer service skills.
- Ability to convert enquiries into confirmed bookings.
- Good command of English, both written and spoken.
- Computer literacy and knowledge of reservation systems will be an advantage.
- Ability to work independently and as part of a team.
Salary
Rs. 65,000 per month
Location
Colombo 06
If you are a motivated individual who enjoys dealing with people, generating business and turning enquiries into bookings, we would like to hear from you.
Send your CV to [email protected]
