Job Description

CLIENT RELATIONSHIP SPECIALIST

Weblook International is an established digital solutions and software development company, serving businesses in Sri Lanka and internationally since 1997. As we continue to grow, we are looking for a confident, friendly and customer-focused individual to join our team.

LOCATION

  • Colombo 07

EXPERIENCE

  • Not essential

TYPE

  • Full time

APPLY BY EMAIL

KEY RESPONSIBILITIES

  • Welcome and assist clients and visitors at the office.
  • Understand each client's requirements.
  • Maintain strong and positive client relationships.
  • Ensure inquiries are followed up in a timely manner.
  • Assist with general client coordination duties.
  • Respond to inquiries about our products and services.
  • Follow up on inquiries and quotations.
  • Coordinate with the relevant internal teams.
  • Keep accurate records of all follow-ups.

CANDIDATE PROFILE

  • Confident, friendly and professional with clients.
  • Comfortable handling incoming and outgoing calls.
  • Proactive, positive and willing to learn.
  • Organised and able to manage multiple tasks.
  • Able to work effectively as part of a team.
  • Excellent communication and interpersonal skills.
  • Customer-focused relationship builder.
  • A good listener who understands client requirements.
  • Comfortable with computers and email.

WHO CAN APPLY?

Previous experience is an advantage, but not essential. Candidates with good communication skills, a positive attitude and a willingness to learn are encouraged to apply.

WHAT WE OFFER

  • Supporting working environment
  • Training and guidance
  • Career growth opportunities
  • Build client-facing skills
  • An established tech company

APPLY NOW & JOIN THE WEBLOOK TEAM

  • EMAIL: [email protected]
  • TELEPHONE: 0112 000 550
  • OFFICE: Weblook International (Pvt) Ltd, 207/23, Dharmapala Mawatha, Colombo 07