Executive-Life Claims Operations

Banking / Insurance / Financial Services

About the Employer

Job Description

VACANCY

Executive - Life Claims Operations

HUNGRY TO SUCCEED IN A GREAT PLACE TO WORK?

We are on the lookout for the best of the best, the one's that can help us in our journey to success. So, if you have what it takes to be part of a fast-paced environment and a dynamic team send us your CV to [email protected] Please mention the position along with the preferred location in the email subject line.

JOB PROFILE

  • Process and assess life insurance claims in compliance with company policies and regulatory requirements.
  • Coordinate with policyholders, medical providers, and internal stakeholders to gather and verify claim-related information.
  • Review medical and supporting documents to determine claim eligibility and validity.
  • Maintain accurate claims records and ensure timely resolution within service standards.
  • Provide professional and efficient support in handling customer inquiries and claim-related concerns.

ELIGIBILITY CRITERIA

  • Minimum 5 years of experience in the insurance industry or a medical/nursing-related field.
  • Strong communication and interpersonal skills with a customer-focused approach.
  • Professional insurance qualifications (Diploma/Certificate) will be an added advantage.

Softlogic Life is the only company to be listed under Forbes Asia's 200 best companies under $1Bn in 2019 & the youngest brand in history to have won Brand of the Year twice in a row at the EFFIE Awards (2019 & 2021).

By submitting your resume, you confirm and consent to have read, understood, and accepted the Privacy Notice of Softlogic Life at https://softlogiclife.lk/privacy-notice/ and acknowledge that Softlogic Life Insurance PLC shall process all the information you provide in your resume including personal data to evaluate your candidacy for employment and that you understand that you may have potential opportunities. In verification of your personal data we shall also rely on or carry out checks as necessary to/through social media platforms. We will retain your resume for 365 days unless you expressly request deletion or exercise any of your rights as a data subject.