Job Description
BUILD YOUR FUTURE WITH SIYAPATHA FINANCE
Siyapatha Finance PLC is the fully owned largest subsidiary of Sampath Bank PLC, a finance company licensed by the Monetary Board of the Central Bank of Sri Lanka under the Finance Business Act No. 42 of 2011.
SENIOR EXECUTIVE / EXECUTIVE
CUSTOMER RELATIONS (TAMIL)
THE JOB
- Resolve customer complaints promptly with empathy and effective solutions to ensure satisfaction
- Maintain accurate CRM data and share key insights with management
- Build strong customer relationships through regular, reliable communication
- Collect and analyze new customer feedback to improve onboarding
THE PERSON
- Fluency in Tamil, with strong reading, writing, speaking, and negotiation skills.
- Minimum 02 - 05 years of experience in similar capacity.
- Diploma/Higher Diploma in Business Management/Administration or equivalent professional qualification
- Good understanding of conflict resolution techniques
- Innovative thinking
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Chief Human Resources Officer
Siyapatha Tower, 111, Dudley Senanayake Mawatha, Colombo 08
0117 605 605 | www.siyapatha.lk
