Job Description
Associate Billing
- Location: Colombo, Kandy
- Work Arrangement: Hybrid (Min. 3 days per week in office)
- Work Hours: 08:00 AM – 05:00 PM IST
- Department: Billing
- Function: Billing
- Employment Type: Full-time
Powering Accurate Billing
HealthRecon Connect is a technology-enabled healthcare Revenue Cycle Management (RCM) partner to US healthcare providers, with delivery operations spanning Sri Lanka, India and the Philippines.
This role will support billing operations by accurately processing and reviewing billing activities, maintaining billing records and trackers, identifying and resolving billing discrepancies, and ensuring timely completion of assigned tasks. The selected candidate will work closely with internal teams and stakeholders to ensure billing accuracy, meet productivity and quality targets, and maintain compliance with established processes and procedures.
Key Responsibilities
- Production to be carried out efficiently according to the daily production targets specified by management.
- Update the allocated batches in the charge tracker accurately.
- Download/ verify correspondences related to billing.
- Ensure to fix and refile unbilled, and rejections to the carrier on timely manner.
- Enter the charge entries or demo entries according to the given TAT.
- Perform daily/weekly scanned and electronic charge reconciliation of respective clients.
- Ensure QA reports are reviewed, fixed and responded back to the QA teams within 24 hours.
- Ensure to respond back to all internal e-mails within the shift time.
- Enforce company regulatory standards to ensure the area of responsibility is in compliance with HIPPA and ISO standards.
- Daily and Weekly assigned reports to be shared within the given timelines.
- Ensure to update SOPs in a timely manner and according to the required level.
- Conduct random QA on a percentage decided by the management.
- Per form QA daily if allocated and ensure to share QA reports with the relevant personnel.
- Ensure QA batch transmission is done on a daily basis.
- Production quality to be maintained at 98% accuracy or greater.
- Share Daily and Weekly assigned reports within given timelines.
- Maintain 100% accuracy in updating the productivity tracker.
- Conduct training to newcomers on the job specific functions.
Key Requirements
- Bachelor’s degree in finance, Healthcare, Business, or related field.
- At least 12 months RCM experience with Hospital Medical Billing or at least 6 months in BPO industry will be an added advantage. Detailed knowledge and expertise across the entire patient revenue cycle continuum.
- Passion for solving problems.
- Ability to work with MS Office package.
- Good written and verbal communication skills.
- Ability to work under pressure.
Who We Are Looking For
We are looking for a detail-oriented and motivated professional to join our Billing team. The ideal candidate should have strong analytical and communication skills, a keen eye for accuracy, and the ability to manage billing activities efficiently. The candidate should be a quick learner, demonstrate good problem-solving skills, and work effectively with internal teams to ensure accurate and timely billing operations while meeting quality and productivity targets.
Why HealthRecon Connect
You will join a fast-growing, multi-geography organisation where you will have the opportunity to make a meaningful impact, contribute to our continued growth, and help shape how we work. We operate a hybrid model with a minimum of 3 days a week in our Colombo office, balancing in-person collaboration with flexibility.
Ready to apply?
Apply via www.healthreconconnect.com/careers/ by selecting the relevant vacancy and clicking Apply Now.
Applications without a CV will NOT be considered.
Please review the workweek, shift details, and other job requirements carefully before applying.
Due to the high volume of applications, only shortlisted candidates will be contacted. We appreciate your understanding.
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