Job Description
Centre Supervisor
Location: Colombo
Employment Type: Full-time
Are you ready to step into a leadership role with a reputed global brand that has over 20 years of excellence in the Wellness industry? We’re on the lookout for a passionate and dynamic Centre Supervisor to lead, inspire, and ensure smooth day-to-day operations at our wellness centre.
What You’ll Bring:
- 2-3 years of spa, wellness, salon, or hotel spa experience.
- Previous supervisory or team-leading experience.
- Strong knowledge of wellness treatments and service standards.
- Ability to monitor therapist performance and treatment quality.
- Strong leadership, communication, and people-management skills.
- Strong communication skills in English and Sinhala; Tamil is an added advantage.
- Excellent customer service and problem-solving abilities.
- Professional attitude, grooming, and work ethic.
Job Responsibilities:
- Oversee daily centre operations and staff schedules.
- Lead and support the team to deliver exceptional service.
- Monitor treatment quality, techniques, timing, and service standards.
- Coach therapists and support continuous performance improvement.
- Ensure adherence to SOPs, hygiene, safety, and company policies.
- Handle customer feedback and complaints professionally.
- Coordinate with management on operational and staff requirements.
Send your CV to [email protected]
