Assistant Manager | Manager - Sales (B2B)
Sales / Marketing / Business Development / Merchandising
About the Employer
Job Description
WE'RE RECRUITING FOR
ASSISTANT MANAGER / MANAGER - SALES (B2B)
The Assistant Manager / Manager Sales (B2B) will be responsible for developing, managing, and nurturing strategic partnerships with Destination Management Companies (DMCs), Travel Agents, and tour operators to drive hotel occupancy and revenue. This role involves identifying and cultivating high-value business relationships, negotiating competitive group rates and packages, and implementing effective sales strategies tailored to the B2B travel market. The manager will serve as the primary point of contact for key accounts, providing exceptional service and support to ensure client satisfaction and long-term partnership success. The role requires strong business acumen, market knowledge, and the ability to develop customized solutions that meet diverse client needs whilst maximizing hotel revenue.
Key Responsibilities
- Identify, develop, and manage relationships with key Destination Management Companies, Travel Agents, and tour operators
- Negotiate and establish competitive group rates, packages, and commission structures to maintain competitive advantage
- Serve as the primary point of contact for key B2B accounts, ensuring exceptional service and regular communication
- Develop and implement tailored marketing and promotional strategies for B2B partners
- Monitor market trends, competitor activity, and partner performance to identify business opportunities
- Maintain detailed records of partnerships, agreements, contract terms, and client preferences
- Coordinate with hotel operations and departments to ensure seamless delivery of contracted services and packages
- Provide regular reports on B2B sales performance, pipeline, and revenue forecasting
- Conduct property familiarisation tours and present hotel facilities and amenities to potential partners
- Manage the ability to multi-task and work effectively under pressure to meet business targets
- Carry out other duties as requested from time to time by management
Candidate Profile:
- 3-5 years of experience in B2B sales, account management, or business development, preferably in the hospitality or travel industry
- Strong analytical and negotiation skills with the ability to structure and close business deals
- Proven track record of building and maintaining strong, long-term business relationships with key accounts
- Mature, professional demeanor with excellent interpersonal and communication skills
- Comfortable working in cross-functional setups and collaborating with multiple teams locally and globally
- Sound knowledge of the travel and tourism market, particularly DMCs and travel agent networks
- Proficiency in CRM systems and Microsoft Office Suite
- Excellent organisational and time management skills
Just like how an acorn grows into a mighty oak tree, we have embarked on a journey of growth to become a leader in the industries we operate. The core businesses of Acorn Group are Aviation, Destination Management, Travel Services, and Hotel & Villa Management. We also diversified into Freight & Logistics, Business Management Services, and Education Management. Acorn Group has a regional footprint, operating in Sri Lanka, Maldives, Thailand, and UAE. We have partnerships with premier travel and aviation service providers to provide the best-in-class experiences for our customers. As we expand our footprint regionally and move into new territories, our North Star is our commitment to curating seamless experiences for our clients, while leading the industry forward into a new and exciting age of travel.
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