Job Description
Be a part of a thriving and dynamic professional services organisation
Deloitte is one of the largest global professional services organisations, serving clients through a globally connected network of more than 457,000 professionals across member firms in 150+ countries. Deloitte Sri Lanka is a multi-disciplinary professional services organisation part of the Deloitte network, delivering services that assist the growth and competitiveness of client businesses including assurance and advisory, tax advisory, consulting, corporate recovery, and restructuring services. Our international capabilities combined with local expertise help our clients succeed, wherever they operate. In our continuous efforts to be the preferred service provider in Sri Lanka, we require proactive, dynamic, and self-motivated individuals with excellent interpersonal skills and a high level of commitment. The details of the position are highlighted below:
Executive — IT
KeyRequirements
- Degree or equivalent qualification in IT, Networking, Computer Science, or a related discipline.
- Minimum 2 years of experience in IT Support / IT Operations.
- CCNA — Mandatory.
- Good knowledge of endpoint support, networking, Microsoft 365/Entra ID, Cisco, and pfSense.
- Experience in IT asset and inventory management and vendor coordination.
- Strong troubleshooting, communication, documentation, and follow-up skills.
- ITIL and Microsoft 365 administration certifications would be an advantage.
Key responsibilities
- Coordinate and support L1 Help Desk activities, ensuring timely resolution and escalation of tickets.
- Support laptop provisioning, software installation, user onboarding and offboarding and endpoint troubleshooting.
- Manage IT assets, inventory, and IT store operations, including allocation, tracking, and physical verification.
- Handle L2 hardware and software troubleshooting, warranty claims, vendor coordination, and related procurement activities.
- Support vulnerability remediation and basic Microsoft Entra ID administration.
- Coordinate support for CCTV, PABX, network/firewall, and other IT infrastructure-related matters with relevant vendors and teams.
- Provide technical support for internal and external events.
Click here to Apply
Our Office
100, Braybrooke Place Colombo 02
www.deloitte.com
©2026 Deloitte Partners
