Job Description
WE ARE HIRING!
Executive Accounts Receivable and Recovery
About Medfuture
Medfuture is a leading medical and healthcare recruitment company with a strong presence in Australia and New Zealand. We are committed to building efficient, high-performing teams that drive strategic growth. As we scale, we’re seeking a proactive and capable individual to support our MD–CEO and coordinate company-wide sales operations in a fast-paced environment.
Position Overview
To ensure effective management of receivables by maintaining timely collections, communicating with Australian and New Zealand clients professionally, and reducing outstanding dues. The role involves strategic recovery efforts via calls and virtual interactions, with attention to accuracy and client satisfaction.
Key Responsibilities
- Monitor and manage the accounts receivable ledger in line with Australian business operations and holiday calendar.
- Actively follow up on outstanding invoices through phone calls, emails, and virtual meetings.
- Maintain professional and effective communication with clients in Australia and New Zealand for payment recovery.
- Ensure timely and accurate invoicing, payment reminders, and collection follow-ups.
- Maintain detailed records of communication, follow-ups, and payment status.
- Coordinate with internal teams (Sales and Finance) to resolve billing issues or disputes.
- Prepare weekly and monthly reports on receivables, aging, and recovery performance.
- Identify payment risks and escalate as per policy for overdue accounts.
- Recommend further action on delinquent accounts (legal, write-offs, etc.) where necessary.
- Ensure recovery processes are aligned with Australian public holidays and work schedules.
Key Requirements
- Must hold Business Communication proficiency to deal with Australian/New Zealand Clients.
- Diploma or Degree in Accounting, Finance, Business Administration, or a related field.
- 2+ years of experience in accounts receivable, debt collection, or credit control.
- Proven track record of successful client recovery via phone and virtual communication.
- Excellent spoken and written English; able to confidently interact with Australian and New Zealand clients.
- Strong negotiation and persuasion skills.
- Proficiency in MS Excel and accounting/ERP software.
- Strong organizational and time management skills.
- Attention to detail and ability to work independently.
- High level of smartness, professionalism, and accountability.
Operation Hours
Operation Hours – 06.00 AM to 02.30 PM (SL Time) Monday to Friday
Holiday Calendar
You will be eligible for Australian holidays
Work location
Onsite | Colombo 03
How to Apply
To apply, email your updated resume to [email protected]. Please mention your notice period and salary expectation in the body of the email.
