Job Description
ASIACORP INSURANCE BROKERS
WE'RE HIRING
Join our growing team and be part of a company that delivers trusted insurance solutions.
EXECUTIVE – CLAIMS (PROPERTY & MOTOR)
KEY RESPONSIBILITIES
- Claims Handling & Processing
Receive, review, and register claims in line with policy terms, insurer guidelines, and IRCSL regulations. Verify documentation, assess coverage applicability, exclusions, deductibles, and warranties. Liaise with insurers, surveyors, adjusters, garages and other service providers.
- Technical Evaluation & Advisory
Provide technical guidance to Relationship Managers and clients on claims admissibility and settlement processes. Identify potential claim risks, repudiation issues, or coverage gaps and escalate to the Principal Officer when required.
- Client Service & Communication
Act as a key point of contact for clients, ensuring proactive updates on claim status and timelines. Manage escalations professionally and support client retention through effective claims advocacy.
- Compliance & Governance
Ensure all claims are handled in accordance with IRCSL regulations, policy wordings, and internal SOPs. Maintain accurate claim records, correspondence, and MIS reports.
- Process Improvement & Reporting
Support claims MIS preparation (turnaround times, settlement ratios, pending analysis). Contribute to continuous improvement of claims processes and service standards.
THE IDEAL CANDIDATE
- Experience in General Insurance Claims, particularly Property and Motor.
- Sound understanding of policy wordings and claims procedures.
- Strong analytical and documentation skills.
- Excellent communication and negotiation capabilities.
- Ability to manage multiple claims and stakeholders effectively.
- A client-first and solutions-oriented mindset.
- Commitment to compliance, accuracy and professional integrity.
Send your CV to [email protected]
Location: Colombo
