Service Advisor / Assistant Service Advisor - Transport Department
About the Employer
Job Description
WE ARE HIRING!
U. W. Sumathipala & Sons is a well-known conglomerate in Sri Lanka with an extensive portfolio of diversified businesses. Our subsidiaries are professionally managed, high-performing, socially responsible, and deliver superior value to the markets that they serve. U.W. Sumathipala & Sons has several other strategic investments and alliances in several key sectors of the Sri Lankan economy.
We are looking for an organized and proactive Service Advisor / Assistant Service Advisor to join the Transport Department of the Sumathi Group and support vehicle servicing, repairs and maintenance coordination.
SERVICE ADVISOR / ASSISTANT SERVICE ADVISOR – TRANSPORT DEPARTMENT
DUTIES AND RESPONSIBILITIES
- Conduct initial vehicle inspections, identify maintenance and repair requirements, and prepare the relevant job cards.
- Obtain repair quotations, prepare estimates, and coordinate the approval process through TMS.
- Coordinate with service centres, garages, and relevant parties to ensure timely completion of vehicle servicing and repairs.
- Monitor repair quality, ensure vehicles are maintained to the required standards, and plan and execute preventive maintenance schedules.
- Maintain accurate records of vehicle inspections, repairs, servicing, quotations, approvals, and maintenance history.
- Visit service centres and garages to inspect vehicles, monitor repair progress, follow up on delays, and ensure repairs are completed as scheduled.
THE IDEAL CANDIDATE SHOULD POSSESS
- A diploma in Automotive Engineering, Automobile Technology, or a related field would be an added advantage.
- Experience in vehicle servicing, maintenance, or automotive services.
- Basic technical knowledge of vehicle systems, maintenance requirements, and repair procedures.
- Ability to prepare repair estimates, maintain records, and coordinate multiple jobs simultaneously.
- Good organizational, problem-solving, communication, and time-management skills.
- Computer literacy and familiarity with TMS or other service management systems.
WHAT WE OFFER
- Competitive remuneration based on qualifications and experience.
- Valuable exposure across a diversified group of companies.
- A collaborative working environment with opportunities for learning and career development.
