Job Description

Receptionist (Female)

Come join our team as RECEPTIONIST (FEMALE)

Heracle Care & Wellness (Private) Limited is dedicated to providing comprehensive, personalized healthcare services to individuals of all ages. We offer a wide range of services, including specialized treatments tailored to meet the unique needs of our patients.

Key Responsibilities:

  • Welcome and attend to visitors, clients, and other stakeholders professionally.
  • Answer, screen, and direct incoming telephone calls and respond to general inquiries.
  • Manage appointments, meeting schedules, and visitor records where required.
  • Receive, sort, and distribute incoming mail, documents, and deliveries.
  • Maintain the reception area in a clean, organized, and professional manner.
  • Provide administrative and clerical support to the HR and Operations teams as required.
  • Maintain accurate records and handle documents confidentially.
  • Coordinate with internal departments to ensure smooth daily operations.
  • Assist with other reasonable administrative duties assigned by the reporting manager.

Key Requirements:

  • G.C.E. Ordinary Level qualification; G.C.E. Advanced Level qualification would be an advantage.
  • A certificate or diploma in Reception, Customer Service, Business Administration, or a related field would be an advantage.
  • Previous experience in reception, front-office administration, or customer service would be preferred.
  • Good verbal and written communication skills.
  • Basic computer skills and familiarity with office equipment.
  • A customer-focused attitude, professional conduct, and the ability to work effectively in a team.

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