Job Description
We are Hiring
INVESTIGATION OFFICER
Sri Lanka Insurance General is backed by decades of industry expertise and one of the country's most experienced technical knowledge bases in the insurance sector. Join a team of highly qualified and experienced professionals and benefit from exceptional opportunities for career advancement and personal development within a performance-driven culture.
Duties & Responsibilities
- Conduct detailed investigations into general insurance claims, including Motor, Fire, Marine, Engineering, and Miscellaneous.
- Identify suspicious, exaggerated, or potentially fraudulent claims.
- Conduct field visits for site inspections, accident verification, and claimant background checks.
- Interview claimants, witnesses, and other relevant parties to gather information.
- Collect, examine, and document physical, photographic, and documentary evidence.
- Obtain and verify police reports, medical reports, repair estimates, and other relevant supporting documents.
- Ensure proper documentation, accurate record-keeping, and strict confidentiality throughout the investigation process.
- Prepare clear, factual, and comprehensive investigation reports outlining findings, conclusions, and recommendations.
- Provide appropriate recommendations on claim settlement, rejection, or the need for further investigation based on the findings.
- Submit investigation reports to supervisors within stipulated timelines.
- Assist in legal proceedings and provide relevant information or evidence when required.
Qualifications
- Degree, Special Degree, Professional Qualification, or equivalent qualification relevant to the functional area from a University/Institute recognised by the UGC.
- Minimum of 10 years' experience in a similar capacity or in the Police Service.
- Strong analytical, investigative, and observational skills.
- Sound knowledge of interviewing and interrogation techniques.
- Excellent report-writing and documentation skills.
- Strong attention to detail and the ability to assess information objectively.
If you meet the above qualifications and experience, please email your CV, together with the names and contact details of two non-related referees, to [email protected] within seven (07) days of this advertisement. Kindly indicate Investigation Officer as the subject of your email.
