Outlet Manager | Team Leader | Crew Members

Retail / Fashion

About the Employer

Job Description

Ai-CHA Ice Cream & Tea

NEW BRANCH IN GAMPAHA! WE'RE HIRING!

Outlet Manager

  • Key Responsibilities
    • Oversee daily store operations, inventory management, and targets
    • Maintain brand standards for cleanliness, hygiene, product quality
    • Manage cash handling, POS transactions, and daily reports
    • Handle customer inquiries and ensure excellent service satisfaction
  • Requirements
    • Age 22-35 years
    • Diploma or Degree preferred
    • 1-2 years relevant experience as a Team Leader in F&B / retail
    • Strong communication, interpersonal skills, flexibility
    • Willing to work flexible hours, and public holidays

Team Leader

  • Key Responsibilities
    • Supervise daily shift operations and assist the outlet manager
    • Guide, motivate and train team members on standard procedures
    • Monitor inventory levels, stock refills, hygiene, and product quality
    • Manage cash register operations and shift reports accurately
  • Requirements
    • Age 20-30 years
    • G.C.E. A/L or above
    • 1 year senior crew/TL experience
    • Leadership / interpersonal skills, flexibility
    • Candidates around Gampaha

Crew Members

  • Key Responsibilities
    • Serve customers and take orders accurately
    • Prepare beverages, bubble tea & desserts to standards
    • Handle POS, cash and customer payments
    • Maintain cleanliness, hygiene and product quality operations
  • Requirements
    • Age 18-30 years
    • G.C.E. O/L or above
    • F&B / cafe, retail or customer service experience an advantage
    • Barista experience an added advantage

Location: Gampaha

WhatsApp: 071 968 7237

Email: [email protected]

Join Ai-CHA & Grow with Us!