Customer Relations Executive

Customer Service / Public Relations / Call Center

About the Employer

Job Description

WE ARE HIRING

Customer Relations Executive

Join the Future Lands Head Office Team! We are looking for a friendly, confident, and customer-focused Customer Relations Executive to join our growing team. If you have excellent communication skills, a passion for customer service, and an interest in the real estate industry, we would love to hear from you.

Ideal Candidate Should

  • Excellent spoken and written communication skills in both English and Sinhala.
  • Strong customer servicing and relationship management skills.
  • Ability to communicate professionally with customers and handle Previous experience in the land selling / real estate industry will be an added advantage.
  • Excellent interpersonal, negotiation, and problem-solving skills.
  • Pleasant personality with a positive and customer-oriented attitude.
  • Ability to work effectively as part of a team and achieve set targets.

Key Responsibilities

  • Handle customer inquiries and provide accurate information regarding company products and services.
  • Build and maintain strong relationships with existing and potential customers.
  • Follow up with customers and coordinate throughout the sales; respond to customer calls, messages, and other inquiries professionally.
  • Maintain proper records of customer interactions and coordinate with the sales and marketing teams to ensure excellent customer service.
  • Handle customer feedback and support the resolution of customer concerns.

WHY JOIN FUTURE LANDS?

  • Competitive remuneration package.
  • Opportunities for career growth and professional development.
  • Friendly and supportive working environment.
  • Opportunity to build your career in the growing real estate industry.

Apply by sending your CV to: [email protected]

Address: Future Lands Head Office

Subject Line: Customer Relations Executive