Job Description
WE ARE HIRING
Customer Relations Executive
Join the Future Lands Head Office Team! We are looking for a friendly, confident, and customer-focused Customer Relations Executive to join our growing team. If you have excellent communication skills, a passion for customer service, and an interest in the real estate industry, we would love to hear from you.
Ideal Candidate Should
- Excellent spoken and written communication skills in both English and Sinhala.
- Strong customer servicing and relationship management skills.
- Ability to communicate professionally with customers and handle Previous experience in the land selling / real estate industry will be an added advantage.
- Excellent interpersonal, negotiation, and problem-solving skills.
- Pleasant personality with a positive and customer-oriented attitude.
- Ability to work effectively as part of a team and achieve set targets.
Key Responsibilities
- Handle customer inquiries and provide accurate information regarding company products and services.
- Build and maintain strong relationships with existing and potential customers.
- Follow up with customers and coordinate throughout the sales; respond to customer calls, messages, and other inquiries professionally.
- Maintain proper records of customer interactions and coordinate with the sales and marketing teams to ensure excellent customer service.
- Handle customer feedback and support the resolution of customer concerns.
WHY JOIN FUTURE LANDS?
- Competitive remuneration package.
- Opportunities for career growth and professional development.
- Friendly and supportive working environment.
- Opportunity to build your career in the growing real estate industry.
Apply by sending your CV to: [email protected]
Address: Future Lands Head Office
Subject Line: Customer Relations Executive