Job Description
Billing Specialist
At Star, we’re a world-class apparel sourcing, design, and manufacturing company. We provide expert, seamless execution in product development, technical innovation, on-time delivery, and personalized customer service to ensure the best quality and value for each customer.
We are hiring Billing Specialist to join our accounting team. This role is responsible for accurate, timely invoicing across our warehousing and trucking operations. You will work closely with customer service, dispatch, and account management to confirm charges, resolve documentation gaps, and get invoices out the door correctly the first time. This is a detail-driven, process-heavy role well suited to someone who is comfortable following documented procedures precisely while also knowing when to flag an exception.
You are required to work remotely on USA hours and must be flexible with your working hours.
What you need to have
- Diploma or equivalent educational qualification.
- Excellent attention to detail and accuracy when working with numerical data, reference numbers, and rate information.
- Comfortable with Microsoft Excel/Google Sheets and general office software; able to learn new systems quickly.
- Strong organizational skills with the ability to manage multiple accounts, queues, and recurring deadlines at once.
- Clear, professional written communication for customer-facing invoice correspondence.
- Reliable, process-oriented, and comfortable following detailed, multi-step procedures.
- Prior experience with accounting or invoicing software (e.g., QuickBooks Online).
- Prior experience with a transportation management system (TMS).
- Background in logistics, freight, warehousing, or trucking billing/accounts receivable.
Responsibilities
- Prepare and issue accurate customer invoices for warehousing and trucking services using company billing systems.
- Review shipment, load, and storage documentation to confirm billable activity and verify charges before invoicing.
- Apply correct rates using customer rate sheets, prior invoices, or guidance from a supervisor or colleague.
- Confirm required supporting documentation (e.g., delivery receipts, gate tickets, rate confirmations) is on file before invoicing, and follow up on anything missing.
- Process recurring and batch billing cycles accurately and on schedule, including month-end billing.
- Identify and resolve billing discrepancies by coordinating with customer service, dispatch, and other internal teams.
- Send invoices to customers accurately and on time, following company formatting and documentation standards.
- Maintain organized, up-to-date invoice records and billing trackers.
- Follow documented billing procedures and escalate exceptions or unclear situations to a supervisor.
- Manage multiple customer accounts and competing deadlines, particularly around month-end close.
If you fit the above criteria we would like to hear from you. Please email your complete resume with names and contact details of two non-related referees to [email protected] within 7 days of this advertisement.
STAR GARMENTS | PO Box 1, Ring Road 2, Phase 1 | Investment Promotion Zone | Katunayake | Sri Lanka
