Customer Care Executive - Maharagama / Kaduwela
Customer Service / Public Relations / Call Center
About the Employer
Job Description
JOIN OUR TEAM
CUSTOMER CARE EXECUTIVE
Maharagama & Kaduwela
ESOL College has been a leading provider of English language education for over a decade, offering top-notch courses across the island. We specialize in developing professionals with internationally recognized certifications issued by the University of Cambridge, UK. As a premier language training and teaching center, we prioritize examination preparation courses for the British Council.
Role Description
This is a full-time role as a Customer Care Executive. As a Customer Care Executive, you will be responsible for providing excellent customer support and ensuring customer satisfaction. Your day-to-day tasks will include handling customer inquiries, resolving issues, and providing service information. This is an on-site role located in Colombo District.
Requirements
- Customer Support, Customer Satisfaction, and Customer Service skills
- Sales experience
- Excellent problem-solving skills
- Attention to detail and accuracy in maintaining customer records
- Fluency in English is required
- Previous experience in a similar role is a plus
- A Bachelor's degree from a recognized university
- School leavers, other undergraduates, or fresh graduates are also encouraged to apply
*Working on Saturdays is mandatory.
Interested candidates are invited to submit their duly updated resumes to
Please indicate the applying designation in the subject line of your email
0117 444 999 | 0741 779 664
INTERNATIONAL
