Call Center Executives - Female
Customer Service / Public Relations / Call Center
About the Employer
Job Description
Blue Ocean Group of Companies
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www.blueocean.lk
Facility Management
Blue Ocean GROUP OF COMPANIES KELSEY HOMES
- 20+ 235-3500-CONDUITS
- 40 Years Housing Excellence LARGEST PROPERTY DEVELOPER IN SRI LANKA
Blue Ocean Group of Companies is a real estate conglomerate with a well-balanced portfolio and with our latest acquisition of Kelsey Developments PLC we have now entered gated housing developments. Gated communities are becoming increasingly popular in Sri Lanka. Kelsey Developments PLC is a well-established player in the real estate sector with over 200+ completed projects during its 40+ year span. Link Engineering, a subsidiary of Blue Ocean Group of Companies, is one of the first few construction companies in Sri Lanka with experience spanning over four decades. They have been recognized with many awards for their construction excellence over the years. They continue to hold their unbeaten records and determine to achieve more for the future. With such an esteemed company, becoming the newest member of our group, it marks a historic milestone for us and further strengthens our presence in the real estate market and complements our capabilities to serve our clientele while creating greater value for our customers, business partners, and team members. I trust this vision will prevail through all our achievements, whilst we will also continue to focus on acquisitions, mergers, and strategic partnerships as a part of the overall direction the company is taking.
CALL CENTER EXECUTIVES (FEMALE)
KEY RESPONSIBILITIES:
- Handling inbound/outbound calls and respond to customer inquiries promptly and professionally.
- Follow up with customers via phone or email to ensure their inquiries are resolved satisfactorily.
- Collaborate with sales and marketing teams to generate leads.
- Maintain a detailed knowledge of the real estate sector.
- Meet or exceed call center metrics, including call handling time, customer satisfaction, and productivity goals.
QUALIFICATIONS:
- Completed of GCE O/L and A/L is a minimum Requirement.
- Candidates should be between 18 - 30 years of age.
- Proven experience as a call center agent or similar customer service role will be an advantage.
- Excellent verbal and written communication skills in English, Sinhala, and Tamil.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- School leavers are also encouraged to apply.
BENEFITS:
- Opportunities for career advancement and professional development.
- Dynamic and supportive work environment.
- An attractive remuneration package inclusive of other fringe benefits and excellent career development opportunities awaits for the selected candidates.
If you feel that you are the right candidate we are looking for, please send us your CV to [email protected] including contact details of two non-related referees to reach us within 07 Days of this advertisement.
Blue Ocean Group of Companies
(LEADING THE WAY TO THE FUTURE)
No.9A, De Fonseka Place, Colombo 04, Sri Lanka
Tel: +94 112 582 582 | Hotline: +94 777 546 546 | Email: www.blueocean.lk
