Job Description
Customer Service Executive
- Type: Full-time
- Salary: LKR 45-60k/month
- Location: Colombo 03
Job description
- Maintain a quick response rate for customer inquiries coming in via chat and phone calls.
- Processing and fulfilling online orders.
- Work together with the team to deliver a seamless customer experience.
- Coordinate with fulfillment partners for seamless delivery operations.
- Support the team with admin tasks.
Email CV to apply: [email protected]
Qualifications
- 2+ years of experience with direct-to-consumer customer support.
- Fluent in English and Sinhala.
- Strong sense of time management and ability to handle pressure & multitask.
- Able to commute to and from work (Colombo 03).
Salary and Benefits
- Starting salary package of between LKR 540,000 - 720,000 per annum.
- Meals provided.
- Get a signing bonus in 3 months.
- Get a confirmation bonus in 6 months.
- Overtime included with 2x pay.
- Flexible shift management.
- Two days off per week.
- Great startup working environment with plenty of growth opportunities.
We want someone like you!
Email your CV to [email protected]
Learn more about us at www.coho.lk
