Job Description
Learning and Development Coordinator
As the Learning and Development Coordinator at Coco Palm Dhuni Kolhu, you will work closely with the Learning and Development Manager of Coco Collection. The L&D Coordinator plays a key role in supporting employee development in the fast-paced hospitality environment. This role manages the logistics of training programs, supports onboarding, and ensures consistent delivery of learning initiatives across all the departments.
KEY RESPONSIBILITIES:
- Schedule and coordinate training sessions for employees across departments.
- Organize onboarding programs for new hires to ensure smooth integration.
- Maintain up-to-date training records and track certifications.
- Assist in preparing training materials, job aids, and SOP documentation.
- Support departmental trainers and external vendors with logistics and communication.
- Monitor compliance with mandatory training and brand requirements.
- Gather feedback post-training to help improve content and delivery.
- Update internal training portals with new content and attendance records.
- Promote a culture of learning, service excellence, and team development.
QUALIFICATIONS:
- Diploma or Degree in Hospitality Management, HR, or a related field.
- Minimum of 1-year related work experience.
- Strong organization and time management skills.
- Comfortable interacting with associates at all levels, from frontline to management.
- Proficient in MS Office; HR system experience is a plus.
- Clear communicator, both written and verbal.
- Service-oriented mindset with attention to detail.
WHAT WE OFFER:
- Competitive Salary Package
- Vacation and Leave Allowance
- Professional Development Opportunities
HOW TO APPLY:
If you are a dedicated and skilled professional with a passion for creating exceptional guest experiences, we would love to hear from you. Please submit your resume and cover letter to [email protected].
APPLICATION DEADLINE: 30th April 2025
*Kindly note that only shortlisted candidates will be notified.
