Job Description
Junior Reservations Executive
CONTRACT | FULL TIME | COLOMBO, SRI LANKA
At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries.
In this role, you’ll provide administrative support to the Reservations Manager, while confirming bookings for accommodation, transport and activities across our Sri Lankan trips. You’ll partner with local suppliers, ensuring every detail is recorded and every reservation meets our pricing and service expectations. You’ll raise any booking concerns with the Reservations Manager, always with a focus on maintaining exceptional service standards. You’ll also support our Sales and Operations teams by answering booking queries and providing timely updates.
Whether it’s securing a last-minute hotel room or following up on a transport request, you will directly contribute to creating unforgettable experiences for our customers.
This is a full-time, 12-month contract position operating out of our office in Colombo, Sri Lanka.
Some of the experience you’ll bring with you may include:
- Excellent English communication skills (written and verbal)
- Strong proficiency in Microsoft Office (particularly Word, Excel and Outlook)
- Great organisational skills with good attention to detail
- Most importantly, you’ll be passionate about the travel industry and gaining experience in a global environment!
What it’s like working for Intrepid:
Our people reflect the diversity of our customers & the communities we visit. Our global team is made up of 58 nationalities across 46 countries, & Intrepid recognises that diversity makes us a stronger business so we encourage applications from people of all backgrounds!
Work Perks
- Flexible work options such as work from home & work from anywhere 4 weeks a year!
- Experience Intrepid with a FREE trip every year, plus an extra week of leave to enjoy it!
- E-learning & professional development, with diverse global career opportunities.
- Access to an Employee Assistance Program, a 24/7 service that offers counselling
- Support causes important to you with 20 hours of volunteer leave every year.
With varying global benefits, flexibility & an incredible work culture, it’s no wonder we’ve been awarded the honor of being a ‘Great Place to Work!’
All applications must be submitted through our website above.
