Job Description
Job Role
Lead and inspire the team to deliver exceptional customer service.
- Engage customers, promote packages, and ensure satisfaction.
- Coordinate with the Front Office for efficient vehicle arrangements.
- Recruit, train, and develop Airport counter staff.
- Maintain discipline and foster a positive work environment.
- Manage customer records and ensure data accuracy.
- Supervise Airport counter maintenance and address issues promptly.
Qualifications and Experience
- Degree/Diploma in hospitality or related field.
- Minimum 3 years' experience in a managerial role, airport experience preferred.
- Excellent English skills; additional languages are advantageous.
- Strong interpersonal and MS Office skills.
- Age preferably 35-45.
- Ability to work on a shift basis.
