Job Description
Customer Service Executive
Are you passionate about helping others and ensuring customer satisfaction? Do you thrive in a dynamic environment where every day brings new challenges and opportunities? If so, we want you to be a part of our team!
Responsibilities:
- Provide exceptional customer support via phone and email
- Resolve customer inquiries and complaints efficiently and professionally
- Maintain up-to-date knowledge of our products and services
- Collaborate with team members to improve customer satisfaction
- Document customer interactions and feedback for continuous improvement
- Manage daily office operations and administrative functions
- Coordinate and schedule meetings, appointments, and travel arrangements
Ideal Candidate Should Possess:
- 1-2 years of experience in a customer service or administrative role
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Ability to multitask and manage time effectively
- Positive attitude and a strong work ethic
- Proficiency in MS Excel, Word and other office management software
An attractive remuneration package with perquisites awaits the right candidate.
Please send your CV with the names and addresses of two non-related referees to [email protected] with the post applied marked clearly in the subject line to reach us within 10 days of this advertisement.
DELMEGE FORSYTH & COMPANY LIMITED,
No. 101, Vinayalankara Mawatha, Colombo 10.
