Job Description
WE ARE HIRING!
Technical Officer
JOB PROFILE
- Attend on-site breakdowns and technical issues reported via helpdesk or phone.
- Perform routine services on assigned machines.
- Escalate in-house and on-site repair issues to the supervisor and ensure a timely solution.
- Assist with machine installation and preparation.
- Submit time slips, invoices, loan records, spare MRs, and other documents to office support.
- Maintain records as per ISO requirements.
- Handle technical issues efficiently to enhance customer satisfaction.
- Complete preventive and routine services on time.
- Maintain good working relationships with customers and support staff.
JOB REQUIREMENTS
- The ideal candidate should have minimum G.C.E. - Ordinary Level preferably G.C.E. Advanced level qualification.
- NVQ Level 03 or equivalent qualification.
- Qualification in mechatronics, electronics, or networking from a recognized institution is an advantage.
- Canon photocopy machines, printers, print management solutions on site field experience would be an added advantage.
- Good command in Sinhala and English Languages.
- Be able to operate and work under pressure.
APPLY NOW
Please forward your complete resume within 10 days of this advertisement quoting "Technical Officer" in the subject line of your e-mail.
MORE DETAILS
Metropolitan Technologies (Pvt) Ltd - The Business Solutions Company powered by the best global brands in Information and Communication Technology, Power and Energy Solutions, Office Automation, Interior Solutions, and more - caters to leading public sector & corporate clientele. We offer a learning culture which facilitates self-development, career growth and exposure to state-of-the-art technology in pleasant, yet challenging working environment.
No.12, Magazine Road, Colombo 08
011 4700200
www.metropolitan.lk
