Job Description
ABOUT US
At Mercmarine, we have proudly built a legacy of over 39 years in the maritime industry since 1986. As a leader in Crew Management, Agency Functions, and Maritime Training. We are committed to Sustainability and Gender Equality, aligning with global industry standards. With a strong network of global agencies, Mercmarine continues to serve as a trusted partner in Crew Management, ensuring excellence in every aspect of our operations.
KEY RESPONSIBILITIES
- Seafarer Documentation Management – Take full ownership of timely, accurate, and efficient processing of seafarer documentation.
- Regulatory Compliance & Data Management – Ensure compliance with MLC, STCW and client-specific documentation standards while maintaining and updating records in crewing databases.
- Operational Execution – Independently handle crew joining, coordinating with all relevant stakeholders to ensure seamless crew transitions.
- Reporting – Extract, compile, and present documentation-related data to management for various reporting.
- Customer Service & Crew Support – Act as the primary contact for all documentation-related inquiries, ensuring a seamless and professional experience for both seafarers and clients.
REQUIREMENTS
- Experience in Human Resources, Crew Documentations, or Customer Service within a maritime or Corporate setting.
- Excellent communication and team collaboration skills.
- Strong attention to detail and the ability to handle multiple tasks efficiently.
- Familiarity with crewing databases, visa processing, and regulatory compliance is an added advantage.
- An individual with strong skills in documentation accuracy.
- Age between 22 to 30 years.
We look forward to welcoming passionate professionals to our growing team.
Send your CV to: [email protected]
Mercantile Marine Management Ltd.
108, Aluthmawatha Road, Colombo 15,
Sri Lanka.