Industry: Biomedical Industry

Location: Colombo 01

Manage customer orders throughout the entire process—from receipt and processing to final delivery.
Collaborate with the procurement team and promptly update customers on any delivery delays through written communication (letters or emails).
Actively track delivery timelines and address any delays or required extensions.
Coordinate with internal teams to handle customer queries and ensure timely and accurate responses.

Successfully completed G.C.E. Advanced Level in the Science stream; holding a degree or diploma in science will be considered an additional qualification.
Ideally possesses 2–3 years of experience in a related position.
Strong command of English with fluent Sinhala communication skills, and capable of working independently in a digital/IT-based work setting.