Full Time Level 3 Remote Systems Engineer
IT - Software / DB / QA / Web / Graphics / GIS
About the Employer
Job Description
Full Time Level 3 Remote Systems Engineer – Sydney based MSP, Australia
The Opportunity
A fast-growing Managed Service Provider (MSP) based in Sydney is looking for an experienced Level 3 Remote Systems Engineer to join our technical team.
Are you passionate about designing and implementing cutting-edge IT solutions? Do you excel in troubleshooting complex issues, managing cloud environments, and delivering top-tier client service? If so, this is the exciting career move you’ve been waiting for.
Who We Are
We are a Sydney-based MSP dedicated to empowering Australian businesses through reliable, secure, and tailored IT solutions. Our mission is to become the trusted technology partner for our clients by proactively managing, securing, and improving their IT systems.
As a growing company, we offer a dynamic, supportive environment where driven professionals can sharpen their skills, expand their knowledge, and build rewarding long-term careers.
What’s in it for You
- Competitive, negotiable salary based on experience
- Ongoing professional development and paid certifications
- Exposure to a wide range of enterprise-level technologies
- Flexible remote work with structured support
- Collaborative, team-focused culture that values your input
- Opportunities to advance as the company grows
Successful Candidates Will Bring
- Strong problem-solving and critical-thinking abilities
- Excellent written and verbal communication skills
- High level of initiative and ability to work independently
- Proven ability to prioritise, manage time, and meet deadlines
- Minimum 5 years’ experience in a Level 3 engineering or senior IT support role
Your Technical Skillset Should Include
- Advanced Windows Server & Linux administration (Active Directory, DNS, Group Policy)
- Experience with virtualisation platforms (VMware, Hyper-V)
- Proficiency in cloud platforms (Microsoft 365, Azure, AWS)
- Strong networking knowledge (VPN, VLAN, TCP/IP, DNS)
- Familiarity with endpoint security, firewalls, and SIEM tools
- Scripting and automation skills (PowerShell, Bash, Python)
- Backup and disaster recovery solutions (Veeam, Acronis)
- ITIL knowledge and solid documentation practices
What You’ll Be Doing
- Delivering Tier 3 technical support and handling escalated issues
- Designing and implementing infrastructure upgrades, cloud migrations, and system optimisations
- Proactively managing security, patching, and compliance across client environments
- Conducting root cause analyses to drive permanent fixes and process improvements
- Collaborating with vendors, clients, and internal teams on projects and service delivery
- Creating and maintaining technical documentation and performance reports
Send your CV to: [email protected]
