Verify customer details, get an idea with regard to the defect/damage
Find a suitable/capable Service Partner to carry out the job on the requested date, discuss & assign the particular job in the system
Re-confirm the attending date with the customer
System updates of the points of Attending date, Service Partner transport cost, Customer details, Product details, Payment details
Run the job attending report on a daily basis and remind Service Partner of attending the scheduled jobs on the next day
Follow up call on the subsequent date to ensure the completion of the job

Passed GCE O/L and GCE A/L
Preferably 02 years’ or more experience in a similar capacity
NVQ Certificate at any level will be an added advantage
A Degree or a Professional Qualification from a recognized institution will be an added advantage

For those who are interested, please forward your CV with details of two non-related referees to [email protected]

Please state the position applied for on the subject line of the e-mail.