Front Office Manager - Female - Tamil speaking
Office Admin / Secretary / Receptionist
About the Employer
Job Description
Front Office Manager - Female - Tamil speaking Galle
Location: Galle, Sri Lanka
About Us:
Leisure Land is renowned for offering unique adventure experiences and exceptional accommodations. We pride ourselves on creating unforgettable memories for our guests, and we are looking for a dedicated Front Office Manager to be a pivotal part of our team.
Job Description:
Are you a proactive and customer-oriented professional? We are seeking a Front Desk & Guest Relations Officer who will ensure seamless front desk operations while fostering outstanding guest relations. In this role, you will be instrumental in delivering top-notch service and enhancing the overall guest experience.
Key Responsibilities:
- Provide exceptional customer service by addressing guest concerns and requests promptly and effectively.
- Oversee daily front desk operations, including check-ins, check-outs, reservations, and room assignments.
- Manage social media engagement by scheduling posts and responding to messages in a timely manner.
- Handle incoming phone calls professionally, engaging with customers to assist with inquiries and reservations.
- Maintain accurate documentation and ensure smooth communication within the team.
Qualifications:
- Fluency in English, Tamil, and Sinhala is essential.
- Strong communication skills, both verbal and written.
- Proficient in telephone operations and administrative documentation.
- Excellent public relations and interpersonal skills.
- Experience with hotel booking platforms such as Booking.com and Airbnb.
- Proven ability to manage social media platforms effectively.
Working Hours:
- Full-time, from 8:30 AM to 5:30 PM, every day, with 4 non-holiday leave days.
Salary:
Negotiable above industry standard.
Additional Benefits:
- Complimentary food and accommodation provided.
- Opportunities for professional development and career advancement based on demonstrated results.
How to Apply:
Apply here or Go to lankastaff.lk and Please select the category overseas jobs. Search for job no: 7429. You may apply for our other jobs too.
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Email: [email protected]
If you have any specific questions or queries you may send an email us at [email protected]
PH 0117133080
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