Job Description
RESERVATIONS AGENT
We have an exciting opportunity for a Reservations Agent to join Cinnamon Life at City of Dreams. In this role, you will manage guest reservations across multiple channels, provide accurate booking information, and ensure a seamless pre-arrival experience. Your attention to detail and service-oriented approach will be key in delivering smooth, personalized interactions and maintaining operational excellence within the reservations team.
Key Responsibilities:
- Handle room reservations via phone, email, and online platforms
- Provide guests with accurate information on availability, rates, and services
- Manage booking changes, cancellations, and special requests efficiently
- Coordinate with internal teams to meet guest preferences
- Maintain accurate records and booking systems
- Deliver professional and timely responses to guest inquiries
APPLY NOW ON careers.cinnamonhotels.com
