Job Description
ROLE OVERVIEW
We are seeking a dedicated and detail-oriented Executive – IT & Master Data to assist in daily IT operations, backend systems, sales channel coordination, and cross-functional stakeholder support. This role is ideal for someone who is technically inclined, proactive, and thrives in a dynamic retail or operations environment.
KEY RESPONSIBILITIES
- Assist in daily IT operations and troubleshooting tasks.
- Monitor ERP and backend systems; log and escalate issues as necessary.
- Coordinate with outlets and internal departments to gather data and resolve operational or system-related concerns.
- Liaise with external vendors (ERP providers, hardware suppliers) for implementation tasks and support requests.
- Support onboarding of new systems and tools, including basic training and update rollouts.
- Perform accurate and timely data entry and documentation.
- Manage backend functions for digital sales channels (UberEats, PickMe, Daraz, etc.).
- Ensure smooth coordination between IT, operations, sales, and key stakeholders.
QUALIFICATIONS & SKILLS
- Diploma or HND in IT or a related discipline.
- Strong communication and coordination skills.
- Familiarity with ERP systems, POS systems, and e-commerce platforms is an added advantage.
- Proficiency in Office365, Excel/Google Sheets for reporting and data entry.
- Self-motivated, proactive, and willing to take ownership of tasks.
- 1-2 years previous experience in a similar support or coordination role is a plus.
SEND YOUR CV TO - [email protected]
