Assistant Manager - Human Resource - Uga Bay
Human Resources / Recruitment / Training
About the Employer
Job Description
WE ARE HIRING
Assistant Manager - HR
Uga is a distinguished luxury boutique hotel chain, offering an exquisite collection of properties across Sri Lanka. Our portfolio includes Uga Ulagalla in Anuradhapura, Uga Jungle Beach in Trincomalee, Uga Bay in Passikudah and Uga Chena Huts in Yala. Additionally, our luxury villas including Uga Hallowella in Hatton, Uga Prava in Tangalle and Uga Riva in Negombo offer unparalleled exclusivity and indulgence. At Uga, we blend the natural beauty of Sri Lanka with the finest hospitality.
Embark on an enriching journey with Uga, where authenticity meets excellence in hospitality. We are on the lookout for a hands-on and experienced Assistant Manager – Human Resources to lead HR Operations at Uga Bay, Pasikudah. This pivotal role demands a dynamic individual who will champion operational excellence, uphold our service culture, and ensure HR processes are seamless, compliant, and supports for strategic business goals.
As a key member of the People & Culture team, you will be instrumental in fostering a high-performing, engaged, and values-driven workplace.
Key responsibilities of the role
- Drive efficient execution of all HR operational processes including recruitment, onboarding, payroll coordination, time & attendance management, HRIS administration, and employee documentation.
- Ensure compliance with labor laws, company policies, and statutory requirements, maintaining up-to-date records and supporting audits and inspections.
- Collaborate with the Head Office People & Culture team to execute group wide initiatives and ensure consistency in policies, procedures, and service standards.
- Act as a trusted advisor to department heads, supporting them with day-to-day people operations, employee relations, and disciplinary procedures.
- Lead associate engagement activities, feedback mechanisms, and recognition programs to build morale and retention.
- Manage administrative aspects of employee welfare, uniforms, housing, transport, and other operational HR functions.
- Maintain and update HR reports, metrics, and dashboards for internal analysis and strategic decision-making.
- Champion a service-driven HR culture that supports guest satisfaction through empowered and motivated staff.
We are looking for candidates with the following
- 3-4 years of progressive HR experience in hospitality or a similar service-focused industry, with at least 2 years in a supervisory or similar role in HR operations.
- A Bachelor’s degree or a Professional Qualification in HR or in Business Management.
- Solid knowledge of HR best practices, Sri Lankan labor law, and statutory compliance.
- Proficiency in MS Office and familiarity with HRIS and HR-Tech related implementation projects.
- Strong interpersonal and communication skills, with the ability to work collaboratively across departments.
- High level of integrity, confidentiality, and organizational skills.
- Flexibility to adapt in a fast-paced, guest-centric environment and support cross-functional priorities.
At Uga, we redefine luxury through heartfelt service, and our team is at the core of this mission. If you have the knowledge, drive, and passion to make a meaningful impact on people and processes, we invite you to be a part of our journey.
Please forward your resume to [email protected] mentioning AM-HR in the subject line.
We will only correspond with shortlisted candidates.
Manager – People & Culture
Uga Escapes Management (Private) Limited
No. 55 1/1, Galle Road, Colombo 03
www.ugaescapes.com
