Job Description
DEBT RECOVERY OFFICER
Job Responsibilities
- Follow-Up with Customers for Payments
- Coordinating with Internal & External Collectors
- Collect Information of the Collected Payments and Update the System
- Preparing Divisional Collection Summaries & Updating HODs (Heads of Departments)
- Maintaining Customer Acknowledgements
- Collection Through External Debt Collectors
Job Requirements
- A diploma in Finance, Accounting, Business Administration, Economics, or Management can be advantageous
- Proficiency in Microsoft Excel is required
- Ability to communicate clearly and persuasively with customers
- Capable of negotiating payment plans or settlements while maintaining positive customer relations
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