Food & Beverage Manager | Executive Chef | Operation Manager
About the Employer
Job Description
WE ARE HIRING!
The Araliya Green Hills Hotel is a charmer that welcomes you with warm hospitality in the midst of the cool climate of Nuwara Eliya. In addition to the beauty of Nuwara Eliya landscape, this modern and the artistic hotel have 160 rooms that range from Deluxe, Super Deluxe, Presidential suite and a Royal Suite.
We required to be filled the following positions with dynamic & efficient candidates in the Hospitality industry with Administrative experience, exceptional leadership qualities and ability to drive towards company goals.
Operation Manager
- Ensure that each department delivers a consistently high standard of guest service. Also, achieve business objectives and maximize the profitability of all outlets. Maintain effective cost controls in all areas.
- Plan and direct the hotel main operations including quality, standards, cleanliness, guest satisfaction.
- Promote a culture of excellence in guest care through a warm welcome and a desire to exceed expectations.
- Work alongside all HODs to ensure the smooth running of the day-to-day operations.
- Conduct regular operations meeting with all HODs to discuss routine operational matters, departmental performance targets and guest feedback.
- Deputies for the General Manager in his absence and at various meetings & events.
- Be responsible for maximizing profit through the consistent delivery of the highest standard of service.
- Ensure consistent implementation and review of SOPs throughout all Departments.
- Be responsible for all the day-to-day queries, complaints or problems that arise in the hotel.
- Monitor the hotel functions book and familiarize yourself with all updates & amendments.
- Liaise daily with the GM and M&E Manager to forecast Hotel business every week and plan accordingly.
- Maximize financial opportunities and achieve a proactive up-selling environment throughout the hotel.
- Conduct regular fire walks and Health & Safety audits.
- Promote a positive employee relations culture through effective communication and regular team meetings.
- Conduct regular inspections of all departments in the areas of guest service delivery, cleanliness, presentation, service quality, employee appearance, and grooming.
- Ensure that reasonable care is taken for the Health and Safety of yourself, other employees, guests, and any other persons on the Hotel premises.
Food and Beverage Manager
- Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards.
- Preserve excellent levels of internal and external customer service.
- Design exceptional menus, purchase goods, and continuously make necessary improvements.
- Identify customers’ needs and respond proactively to all of their concerns.
- Lead F&B team by attracting, recruiting, training, and appraising talented personnel.
- Establish targets, KPI’s, schedules, policies, and procedures.
- Provide a two-way communication and nurture an ownership environment with emphasis in motivation and teamwork.
- Comply with all health and safety regulations.
- Report on management regarding sales results and productivity.
Executive Chef
- Developing unique and cuisine-appropriate menus.
- Collaborating with the Restaurant Manager to set item prices.
- Staying current on developing trends in the restaurant industry.
- Maintaining the kitchen and surrounding areas in conditions that meet the company standards and health code regulations.
- Monitoring inventory and purchasing supplies and food from approved vendors.
- Hiring, training, and supervising kitchen staff.
- Assisting and directing kitchen staff in meal preparation, creation, plating, and delivery.
- Identifying and introducing new culinary techniques.
- Preparing meals and completing prep support as needed.
Only shortlisted applicants will be called for an interviews.
Send your CV and portfolio to:
Araliya Green Hills Hotel, No. 10, Glen fall Road, Nuwara Eliya.
Tel : 052-2224150
