Job Description
WE ARE HIRING
TICKETING EXECUTIVE
TRAVEL SHINE IS AN IATA ACCREDITED TRAVEL COMPANY BASE IN AUSTRALIA WITH OVER 10 YEARS OF INDUSTRY EXPERIENCE. WE ARE CURRENTLY SEEKING ENERGETIC AND DEDICATED CANDIDATES TO JOIN OUR SRI LANKA OPERATIONS TEAM.
Requirements
- Minimum of 1–2 years of experience in a similar role at a reputed airline office or travel agency.
- A certificate-level qualification in ticketing/reservations from a recognized institution is an advantage.
- Strong expertise in the travel industry with hands-on experience in GDS systems, particularly Amadeus.
- Excellent communication skills in both English and Sinhala.
- Strong relationship-building and customer service abilities.
- Candidates residing in Wattala, Ja-Ela, or Negombo areas are preferred.
- Willingness to work flexible hours, including weekends.
Job Responsibilities
- Handle customer inquiries related to travel fares, follow-ups, and sales closures.
- Manage ticket issuance, reissuance, cancellations, and refunds.
- Support revenue targets by expanding market coverage and maximizing ticket sales and ancillary services.
- Perform additional duties as required by management.
What We Offer:
- Competitive salary package.
- Supportive and dynamic work environment.
- Career advancement opportunities.
- Training and development programs.
If you believe you have what it takes to thrive in this role, please send your CV with the subject "Ticketing Executive" to [email protected].
Travel Shine International Pvt Ltd
526/10 Negombo Road, Dandugama, Ja-Ela.
