Assistant Relationship Manager - Kurunegala Branch
Sales / Marketing / Business Development / Merchandising
About the Employer
Job Description
BE PART OF OUR GROWTH STORY
ASSISTANT RELATIONSHIP MANAGER
KURUNEGALA BRANCH
You should ideally:
- possess approximately 6 - 8 years of relevant experience in branch banking preferably with exposure to credit.
- possess a degree or full professional qualifications acceptable to the bank
- have good interpersonal and communication skills
- have excellent team working and leadership skills
You will be mainly responsible for:
- proactive identify opportunities to grow the assigned portfolio (complex in nature and with a higher value) through acquiring new clients, expanding existing relationships, and cross-selling appropriate banking products and services.
- cultivation and maintaining strong relationships with clients by understanding their financial objectives, providing personalized advisory services, and addressing their banking needs effectively.
- ensure high levels of client satisfaction by delivering excellent service, promptly addressing inquiries and concerns, and providing timely and accurate information regarding banking products and services.
- recommending suitable financial solutions to clients based on their individual requirements, including deposit products, lending facilities, investment opportunities, and wealth management services.
- monitoring the health of the portfolio by conducting regular reviews, analyzing performance metrics, identifying risks, and implementing appropriate strategies to mitigate potential issues.
- adhering to all regulatory requirements, internal policies, and procedures while conducting business activities, ensuring full compliance with legal and ethical standards.
- collaborating effectively with internal stakeholders, including branch services and operational teams, to streamline processes, resolve client issues, and enhance overall service delivery.
- actively participate in business development initiatives, networking events, and promotional activities to increase the visibility of the bank.
- preparing regular reports on portfolio performance, client interactions, business development activities, and other relevant metrics for management review and strategic planning purposes.
- stay updated on industry trends, market developments, and banking products/services to enhance professional knowledge and skills, ensuring the delivery of timely and value-added advice to clients.
Please apply by e-mail by sending an updated CV or a DFCC Bank application form which could be downloaded from our website to [email protected] with the post applied for in the subject by 22 June 2025.
Chief Human Resource Officer
DFCC Bank PLC, 73/5
Galle Road, Colombo 03
0112 350000
Fitchet Ratings (A) (aka)
Licensed Commercial Bank supervised by CBSL
