Team Lead - Tele Sales

Customer Service / Public Relations / Call Center

About the Employer

Job Description

WE ARE HIRING

Team Lead - Tele Sales

We are looking for an experienced and motivated Senior Tele Sales Executive to join our team. In this role, you will focus on finding new sales opportunities, building strong client relationships, and helping to guide junior sales staff. If you have telesales experience and enjoy working towards goals, we’d love to hear from you!

Qualifications:

  • Diploma in Marketing or a Degree in Management, or a related field.
  • 2–3 years of experience in sales (preferably in a telesales environment).
  • Prior experience in the tele-sales sector is a strong advantage.
  • Exposure to UK/US-based clients in a sales role is an added advantage.
  • Proficiency in IT and office packages (Word, Excel, CRM systems).
  • Excellent verbal and written English communication skills.
  • Strong influencing, negotiation, and interpersonal skills.
  • Management and leadership experience is a plus.
  • Self-motivated, target-driven, and results-oriented.
  • Residing in the Colombo suburb area is an advantage.

Key Responsibilities:

  • Build and nurture strong relationships with key clients and stakeholders.
  • Lead telesales campaigns, focusing on both inbound and outbound strategies.
  • Identify and pursue new sales prospects, converting leads into customers.
  • Guide, support, and mentor junior sales executives to boost team performance.
  • Prepare and maintain accurate sales records, reports, and forecasts.
  • Set and track sales targets on a weekly and monthly basis.
  • Monitor competitor activities and market trends to adjust sales strategies.
  • Deliver excellent customer service and build lasting relationships.
  • Promote new product features and enhancements effectively to customers.

APPLY NOW

Email: resume@ip osg.com