Property Operations & Maintenance Coordinator - Western & Southern Provinces

Architecture / Interior Design

About the Employer

Job Description

We are hiring!

Property Operations & Maintenance Coordinator

We are seeking a dependable, detail-oriented individual to manage essential on-ground operations for a growing portfolio of short-term rental properties listed on Airbnb and similar platforms. This role is perfect for someone with strong logistical sense, hospitality instincts, and the ability to handle a variety of tasks independently.

Western & Southern Provinces, Sri Lanka

RESPONSIBILITIES

  • Perform regular checks and ensure all properties are guest-ready before and after bookings.
  • Conduct inventory audits of property items (furniture, appliances, amenities, valuables).
  • Schedule and supervise the cleaning team turnover between guest stays.
  • Restock toiletries, consumables, and other guest essentials based on property standards.
  • Maintain a database of local handymen, plumbers, electricians, and vendors for emergency repairs or maintenance.
  • Act as the first point of contact for urgent on-site issues — ensuring rapid resolution.
  • Work closely with the Customer Relations Manager and other team members to coordinate timing, supplies, and handovers.
  • Any vocational training qualification on hotel property maintenance or similar subject areas would be an added advantage.
  • Liaise with and coordinate third-party vendors for maintenance issues.

IDEAL CANDIDATE PROFILE

  • Fluency in Sinhala and English (Tamil is an advantage).
  • Good knowledge of basic property maintenance (electrical/plumbing awareness is a plus).
  • High level of ownership and reliability.
  • Strong communication and coordination skills.
  • Availability for 24/7 on-call response, especially in case of guest check-ins, check-outs, or emergencies.
  • Tech-savvy enough to manage digital checklists, inventory tools, or Google Sheets.
  • Prior experience in hospitality operations, housekeeping supervision, or logistics is a plus.
  • Must have a valid driver’s license and access to personal transport (or be willing to travel frequently).

WHAT YOU'LL GAIN

  • Hands-on, field-based operations work with real impact.
  • Opportunity to grow within a property/hospitality-tech startup.
  • Flexible hours, but results and responsiveness are key.
  • Competitive compensation with room for performance bonuses.

Email your CV to [email protected]