Job Description
WE ARE HIRING!
Araliya Red Hotel - Nuwara Eliya
Araliya Red is a lean, budget-friendly hotel located in the hill country of Nuwara Eliya. It is a proud member of the Araliya Group of Companies and comprises 199 rooms, including two apartment suites. The hotel features modern banquet halls, diverse dining facilities offering a scrumptious variety of cuisines, and a recreation and wellness spa experience.
We are looking forward to hearing from dynamic, committed, and result-oriented individuals with proven track records to fill the following positions:
FRONT OFFICE DEPARTMENT
- Guest Relation Executive / Officer
Key Responsibilities
- Greet guests with warmth and professionalism upon arrival and throughout their stay.
- Handle guest check-ins and check-outs with efficiency and courtesy.
- Ensure the satisfaction of VIPs and repeat guests through personalized service and attention to detail.
- Respond promptly to guest inquiries, concerns, or complaints, ensuring issues are resolved quickly and effectively.
- Coordinate with relevant departments (housekeeping, F&B, maintenance) to fulfill guest requests and ensure a seamless stay.
- Maintain updated knowledge of hotel facilities, events, and services to confidently assist guests.
- Record guest preferences and feedback to enhance future guest experiences.
- Promote hotel services and amenities to enhance guest engagement and satisfaction.
HOUSEKEEPING DEPARTMENT
- Housekeeping Supervisor
- Room Attendant
- Driver Accommodation Care Taker
KITCHEN DEPARTMENT
- Chef De Partie
- Demi Chef De Partie
- Commis i
- Commis ii
- Hot Kitchen | Cold Kitchen | Pastry
SECURITY DEPARTMENT
- Security Officer Gr. I & II
LAUNDRY DEPARTMENT
- Laundry Attendant
FOOD & BEVERAGE DEPARTMENT
- Waiter / Waitress
- Hostess
- Barman
The Above position carries an attractive remuneration package along with other fringe benefits!
Mail your application to:
Araliya Red Hotel, No. 9/36 Unique View Rd, Nuwara Eliya
