Sales & Customer Service Executive - Remote
Sales / Marketing / Business Development / Merchandising
About the Employer
Job Description
JOB DESCRIPTION
We are hiring an experienced Sales & Customer Service Executive to help us keep growing. If you're dedicated and ambitious, SYD Carking company is an excellent place to grow your career. Don't hesitate to apply.
RESPONSIBILITIES
- Perform informal and formal needs assessments for each customer to recommend appropriate goods and services.
- Develop a rapport with customers, demonstrating a friendly and helpful manner to put them at ease.
- Maintain a positive image of the company and its brand at all times.
- Foster a positive and pleasant working relationship with members of the customer service sales team.
- Familiarize yourself with current information about services and products available for customers.
- Accurately record customer demographics, sales orders, or other information digitally or in written form.
- Communicate with clients in their preferred language or refer them to a capable member of the team.
QUALIFICATIONS
- Associate or bachelor's degree or equivalent experience preferred.
- 2+ years of customer service or sales experience preferred.
- Ability to cooperate with and support other members of customer service team.
- Strong verbal communication skills in the English language.
- Willingness to interact daily with customers from a wide range of cultures and backgrounds.
- Must be comfortable working independently and making minor decisions without direct supervision.
- Good sense of organization and keen attention to detail.
- Knowledge of customer service best practices and desire to participate in trainings and professional development.
- Ability to perform well in a fast-paced working environment.
