Assistant Operations Manager - Administration | Inventory
About the Employer
Job Description
Who We Are..
SriLankan Catering Limited the award-winning exclusive Airline Caterer in Sri Lanka counts over four decades of experience in delighting the passengers of most of the world’s finest airlines.
We take great pride in being among the best in the industry resulting in a meal service that discerning travellers may find in the experience availed at a five-star restaurant than in an aircraft cabin.
SriLankan Catering Limited is a fully owned subsidiary of SriLankan Airlines Ltd. and a state-owned enterprise having its catering operations in Bandaranaike International Airport Colombo (BIA), Mattala Rajapaksa International Airport (MRIA) and Colombo International Airport Ratmalana (CIAR) is also engaged in operating Airport Restaurants, Transit hotels, Industrial Laundry, while being the catering arm of VIP and Presidential Lounges and Business Class lounges located at the above airports.
SriLankan Catering Limited is an active member of International Flight Catering Association (IFCA) and International In-flight Food Services Association (IFSA).
The Person We Are Looking For..
We are looking for an energetic, enthusiastic, self-motivated person of good character with professional qualifications, ethics and with outstanding communication skills for the post of Assistant Operations Manager – Administration / Inventory. The successful candidate will report to the Manager Operations and be responsible for tasks optimizing the productivity of the company.
KEY RESPONSIBILITIES INCLUDE:
- Monitor Airlines inventory levels by conducting physical counts and maintaining records to ensure uninterrupted operations.
- Gather all information from Customer Service Department and Customer Airlines to maintain the updated information on Menus & Loading Plans, as well as place orders for tray setting and food and beverages items.
- Coordinate with equipment stores and communicate the requirements to relevant customer airlines.
- Analyze customer complaints and develop action plans to eradicate repetitive airline compliance.
- Ensure the temperature and the serviceability of cold rooms, freezers, trucks and vans are at standardized levels.
- Perform general briefings and update the Duty Managers and staff daily.
- Ensure the Duty Managers and Supervisors perform hygiene audits on employees during briefing and ensure that staff are adhering to the company policies.
- Monitor that staff follow up with all checklists at Catering Control Unit, Airline Equipment Section & Administration & same been submitted through FCOS on shift basis.
- Monitor, organize and control all Ware-washing activities and take necessary steps to control chemical and cleaning material.
- Preparation of customer airlines’ inventory schedule and ensure the float stock counting is performed on the right date, while maintaining the accuracy of counting.
- Verification of inventories before submission.
- On-time Inventory submission.
- Respond to all customer airline queries with regards to inventories submitted.
- Monitor Airline Equipment Handling at Operations and managing breakages, excess and shortages. Ensure all required equipment is available in sufficient stocks to set up flights.
- Administer the operations of HR system for staff attendance.
- Frequently check the Customer Airline portals and ensure to communicate the updates and notifications among the staff effectively.
- Administration of Operations Division’s software applications (i.e.: CloudIFCOS and Paxcom) and ensure that all information is up to date, whilst proposing and implementing modification to enhance the effectiveness of the systems.
- Follow up Departmental Audits and ensuring the staff & procedure adherence to the guidelines of customer airline manuals and other airline guidelines (i.e.: ISO etc.).
- Take necessary actions, liaising with Manager Operations, for rectification of all Audit findings and reverting with feedback reports.
- Effectively monitor the GPS system, and ensure all drivers are adhering to the established speed limits. If there is any violation, take necessary actions.
- Monitor the different processes and analyze the efficiencies and improvement.
PROFESSIONAL QUALIFICATIONS AND EXPERIENCE REQUIRED:
- Bachelor's Degree in Business Management / Logistics/ MBA / CIMA/ CASL / IT or any other similar qualification.
- 03 years or more experience in Executive Capacity.
- Credit Passes for English and Mathematics for G.C.E. (O/L) and G.C.E. (A/L) qualification.
- Excellent Leadership Skills, Strong Negotiation Skills, Problem Solving Ability and Analytical Skills.
- High Level of IT Literacy including sound knowledge in MS Office, Excel & PowerPoint.
- Sound planning and organizing skills coupled with a methodical approach to work.
- Excellent written and verbal communication skills.
- Ability to work in a fast-paced environment and handle multiple priorities.
The selected candidate can be assured of an attractive and enhanced remuneration package with fringe benefits.
Submit your application along with your CV and contact details of two non-related referees on or before 04th July 2025.
Please visit us on https://url.to/th8p?source=CareerSite to apply for this vacancy.
Human Resources & Administration Manager
SriLankan Catering Limited
PO: Box: 07
Airline Centre, Bandaranaike International Airport
Katunayake.
