Job Description
simplebooks
The right place to start your business
At Simplebooks, we simplify business management for owners across South Asia by offering tech plus services like company registration, bookkeeping, payroll, taxes, and legal support. With over 5,000 clients locally and globally, we help businesses set up, run, and grow more efficiently.
If you're excited to support business growth and be part of a dynamic team, we would love to have you join us!
CUSTOMER SUCCESS EXECUTIVE
Requirements to apply:
- Partly qualified in CIM, SLIM, or any other similar professional qualification.
- A degree in Management or Marketing is preferable.
- Excellent communication skills in English and Sinhala.
- Minimum 1 year of experience in Sales/ Customer support.
- Should be customer-centric and able to solve problems with minimum supervision.
If you are selected for the vacancy your job responsibilities would include:
- Communicate with existing and potential clients via phone and email.
- Provide clear and accurate information about the company’s products, tools and services to clients.
- Address customer inquiries and resolve issues promptly and professionally.
- Work closely with team members to ensure smooth and efficient support is provided for clients and achieve provided targets.
This is a full time role from Monday to Friday, 8.30 am to 5.30 pm.
If you believe you meet the above requirements, email your CV to us on: [email protected]
Simplebooks (Private) Limited, 2nd Floor, No. 345, Galle Road, Colombo 03
www.simplebooks.com | +94 11 4060 909
