Executive - Customer Service

Customer Service / Public Relations / Call Center

About the Employer

Job Description

LOOKING FOR LEADERS

EXECUTIVE - CUSTOMER SERVICE

Cargoserv Shipping Ltd., a proud member of Ceyline group, is a leading player in the freight forwarding, logistics and shipping industry. Join us as we embark on exciting new projects and drive our mission forward!

JOB ROLE

  • Handle customer inquiries.
  • Manage import and export documentation.
  • Coordinate with internal teams (sales, operations, and logistics) to ensure seamless service delivery.
  • Maintain strong customer relationships and ensure high levels of satisfaction.

JOB REQUIREMENT

  • Bachelor's degree or relevant qualification.
  • Require at least 2-3 years experience in Freight forwarding.
  • Strong communication skills (both spoken and written English).
  • Proficiency in Microsoft Office and customer management software.

Email: [email protected]

Search: www.ceyline-group.lk