Job Description
FRONT OFFICE EXECUTIVE
A boutique medical clinic based in Colombo 03 is seeking a dedicated and skilled professional to join their dynamic team as a Front desk executive, on a contract basis.
Age between 20-45, female preferred. Previous work experience in a clinic setting would be an advantage.
Attractive Remuneration.
JOB ROLE DESCRIPTION:
- Greets patients and visitors and directs them to the appropriate doctor or allied health specialist
- Registration of patients when they visit the clinic for a consultation
- Schedules patient appointments for check-ups, and consultations
- Answers the telephone and directs calls to the appropriate staff member
- Operates the clinic mobile hotline
- Coordination of health screening packages and laboratory tests with our hospital partner
- Collection and processing of client payments
- Uses software programs to create patient electronic health records
- Maintains administrative organization with spreadsheets and word processing systems to prepare invoices, medical records, reports, and more
- Organizes medical and paper records in the office
- Keeps office equipment operational by following operating instructions
- Maintains clinic / office supplies inventory by checking stock
- Oversee the overall coordination between clients and services offered by the clinic
- Handling of the clinic social media platforms
- Providing secretarial assistance to the clinic director
- Maintains quality results by following and enforcing standards
- Maintains patient or client confidence and protects operations by keeping information confidential.
WORK SPACE SKILLS:
- Effective communication skills (fluent in English and Singhalese – written and verbal) *Tamil language skills is an added bonus
- Energetic, customer-orientated, and committed
- Possess good organizational skills
- Having the ability to manage and complete multiple tasks
- Attention to detail
Please contact [email protected] for further details.
