Guest Relations Officer

Hotel / Hospitality / Tourism / Leisure

About the Employer

Job Description

GUEST RELATIONS

WORKING TIMES: 2PM TO 9PM

LOCATION: THE BEACH PARK, PORT CITY, COLOMBO

REQUIREMENTS:

  • Proficiency in English
  • Female candidates are preferred
  • A friendly and professional demeanor with great communication skills
  • Flexibility to work evenings, weekends and holidays as needed

KEY RESPONSIBILITIES:

  • Handle reservations through phone and WhatsApp for The Beach Park
  • Act as the main point of contact for clients ensuring smooth communication and high quality service
  • Manage and coordinate reservations for beachside events
  • Assist in planning, organising and overseeing events from start to finish
  • Ensure customer satisfaction by providing prompt responses and personalised service

SEND YOUR RESUME TO:

Email: [email protected]

WhatsApp: 077 7000 600