Data Analyst - Insights & Product Intelligence
IT - Software / DB / QA / Web / Graphics / GIS
About the Employer
Job Description
Key Responsibilities Include:
- Advanced Reporting & Dashboards: Build scalable, self-serve dashboards (Tableau/Power BI/Looker) that help internal teams make smarter, faster decisions.
- Campaign & Conversion Analysis: Analyze patient payment campaigns across regions and demographics to identify high-impact levers for improving collection rates.
- Feature & Product Intelligence: Collaborate with Product to surface insights that shape feature prioritization, UX flows, and payment behaviour modeling.
- Customer Account Analytics: Partner with Customer Success to generate hospital-level reports and identify upsell/retention opportunities using usage and impact metrics.
- Operational Analytics: Identify inefficiencies or gaps in patient outreach, discount utilization, and payment workflows through root-cause and cohort analysis.
- Insights Development: Develop early-stage predictive models (e.g., patient propensity to pay) and simulate impact of product or campaign changes.
- Launch 3+ key dashboards driving decisions across product, operations, and customer teams.
- Deliver 2–3 strategic insight reports per quarter that influence roadmap or campaign strategy.
Qualifications/Criteria:
- Bachelor’s degree in computer science, Information Systems, or a related field. Master’s degree preferred.
- Bachelor’s or master’s degree in Statistics or Applied Mathematics or equivalent experience.
- 4+ years of experience in data analysis, business intelligence, or analytics in tech, healthcare, or fintech.
- Minimum 3+ years’ experience using Power BI.
- Proficiency in SQL, Excel, and one data visualization tool.
- Familiarity with Python/R for data wrangling or model prototyping.
- Exposure to healthcare data (claims, billing, EMR, HL7/FHIR) is a big plus.
- Strong communication skills—able to turn data into clear, actionable insights.
- Entrepreneurial mindset and eagerness to learn and scale.
- Experience in SaaS or digital health.
- Knowledge of A/B testing, cohort analysis, and customer segmentation.
- Interest in progressing into a Data Science or Product Analytics leadership role.
How to Apply
- Please visit our career portal, select the relevant vacancy and click on the 'Apply Now' button to apply.
- Your application would NOT be considered without a CV on file.
- Please review the criteria and other information listed on this job advertisement thoroughly prior to applying.
- Please pay specific attention to the workweek, shift details, and other features of the job.
- All applications will be reviewed in the order in which they were received and only the candidates short-listed for the first round of interviews will be contacted due to the large volume of applications we receive. Thank you for understanding.
About HRC Labs
HRC Labs was established to lead the technological transformation of HealthRecon Connect (HRC). Propelled by the deep domain expertise and industry-leading service capability of HealthRecon Connect, HRC Labs focuses on enhancing the efficiency of healthcare delivery through intelligent automation solutions for healthcare providers. Our tools sustainably improve clients' operating margins and cash flows by compressing their working capital cycle and reducing their administrative burden.
HealthRecon Connect was certified a Great Workplace by Great Place to Work in Sri Lanka for five consecutive years and was adjudged one of the 40 Best Workplaces in Sri Lanka in 2021. HealthRecon is also a participant of the United Nations Global Compact.
HealthRecon Connect is an Equal Opportunity Employer.
56, Dudley Senanayake Mawatha, Colombo 08, Sri Lanka.
+94 114 328 827 / 113 628 239 / 740 366 777 (WhatsApp Inquiries Only)
General Inquiries: [email protected]
Career Related Inquiries: [email protected]
