Job Description
Job Responsibilities
- Monitor accounts to identify outstanding debts
- Investigate historical data for each debt or bill
- Find and contact clients to inquire about their overdue payments
- Take actions to encourage timely debt payments
- Process payments and refunds
- Resolve billing and customer credit issues
- Update account status records and collection efforts
- Report on collection activity and accounts receivable status
Cashray is a reputed company based in Colombo 6. We are looking for talented professionals from the field of Banking and Financial Services to join our team as Recovery Specialist / Collections Specialist. WE ARE HIRING!
Required Qualifications and Experience
- Proven experience as a Recovery Specialist or similar role.
- Minimum 01 year of Experience is required
- Knowledge of billing procedures and collection techniques
- Familiarity with laws related to debt collection
- Working knowledge of MS Office and databases
- Fluent in English and Sinhala. The ability to speak in Tamil will also be desirable
- Comfortable working with targets
- Patience and ability to manage stress
- Excellent communication skills (written and oral), skilled in negotiation
Interested candidates, please submit a complete resume on or before 30th April 2025 with a recent photograph, details of working experience, present and expected salary, and contact email & telephone number to [email protected] or CV to WathsApp0762888456. Only shortlisted candidates will be notified. CV to WathsApp0762888456
Cashray Sri Lanka is a multinational company located in Colombo 06, engaging in financial services. We provide financial solutions predominantly in terms of Pay Day Loans. Cashray, founded in 2017, is the earliest online leading money company in Sri Lanka. Learn more: www.cashray.lk
