Product Manager (Integrations) - REF5522

IT - Software / DB / QA / Web / Graphics / GIS

About the Employer

Job Description

Qualifications

  • Degree in Computer Science/Engineering or an equivalent qualification.
  • 5+ years’ industry experience (2+ years in a Software Project Management capacity).
  • Post graduate qualification in Project Management/PMP/CSM certification (advantageous).
  • Experience with building or using integrations across multiple industries and platforms.
  • Software development background (web application/backend services development).
  • Good understanding of API development and related concepts.
  • Curious and digital mindset and a promoter of standardization and simplification.
  • Ability to interact with stakeholders from different functions and geographies.
  • Knowledge of agile software development practices (Scrum).
  • Strong communication (written, verbal) and interpersonal skills.
  • Prior work experience with offshore clients in a similar role (desirable).
  • Experience with CRM, HRM, ATS, ERP or integration applications (optional).

Responsibilities

  • Work closely with technical teams and manage product development by resolving inter-dependencies/roadblocks.
  • Manage and improve integrations with obtained customer feedback and user insights.
  • Establish a strong product sense and an excellent perspective for making product related decisions.
  • Lead and facilitate product-related discussions, taking ownership while adhering to collaborative processes for decision-making across cross-functional teams.
  • Keep track of integration projects/scopes (functionalities, feature matrices), plans/decisions, changes, timelines.
  • Ensure capacity utilization (i.e. availability of teams/members for new integration projects and when).
  • Organize/facilitate workshops and sessions when required (create awareness on integrations, Product Trio sessions etc.).
  • Take ownership of existing and new integration projects, defining the requirements and use cases.
  • Help groom integration backlogs (what each integration should support, feasibility, what should be built and when).
  • Answer queries (from sales team, partners, and customers/prospects) regarding functionalities of integrations.
  • Drive teams towards successful delivery of the client integration platforms.
  • Conduct market research on new possibilities and competitors for integrations.

What we offer:

Our careers offer a flexible working environment, attractive remuneration, and a place to grow and flourish. You will be amongst peers at the top of their game, allowing you to sharpen your skills in an inclusive culture. We offer a variety of spaces that support their work-life balance and integrate wellness into our workplace experience, which includes a recreation zone and gym.