Job Description
Post of Customer Service Executive
Unifeeder Lanka (Pvt) Ltd, is currently seeking a highly motivated individual to join our team as a Customer Service Executive.
Company Overview
Unifeeder, owned by DP World, is the world's second-largest feeder operator, playing a pivotal role in the global logistics and container shipping industry. As a key component of DP World’s extensive network, Unifeeder Lanka provides reliable and efficient supply chain solutions across Asia and beyond. DP World, owned by the Dubai Government, is a world leader in logistics, maritime services, and trade facilitation, renowned for its commitment to excellence, innovation, and growth. Unifeeder Lanka benefits from this strong foundation, delivering high-quality services and connectivity to meet the evolving needs of its clients.
Key Responsibilities:
- Coordinating with customers for bookings, addressing inquiries, and ensuring a seamless booking process.
- Liaising with partners to secure space allocations and manage operational requirements.
- Maintaining strong relationships with customers and partners to enhance service quality and satisfaction.
- Resolving customer concerns promptly and effectively.
Key Requirements:
- Sound knowledge of the shipping industry.
- Excellent communication skills and the ability to communicate independently.
- Ability to work effectively under pressure.
- Proficiency in IT.
- Strong team player.
How to Apply:
If you meet the above criteria and are interested in this opportunity, please forward your CV to [email protected], mentioning the position applied for in the subject line.
