Assistant Manager - Fixed Deposit Operations
Banking / Insurance / Financial Services
About the Employer
Job Description
ASSISTANT MANAGER – FIXED DEPOSIT OPERATIONS
Fintrex Finance PLC is a Non-Bank Financial Institution (NBFI) regulated by the Monetary Board of the Central Bank of Sri Lanka under the Finance Business Act No. 42 of 2011. The company is backed by a consortium of world-class investors, including the global insurance giant Fairfax Holding.
Location
Location: Fintrex Signature (Colombo 03)
As an Assistant Manager – Fixed Deposit Operations, you will be responsible for overseeing end-to-end operational activities relating to Digital Savings Accounts, Digital Fixed Deposits (FDs), Digital Cashback Loans, and other digital financial products within the FD & Savings Unit of the organization. The role requires adherence to KYC and AML requirements, monitoring daily operations for risks or discrepancies, and supporting reporting and audits while ensuring accurate transaction processing and prompt handling of customer service matters. The role also involves operational approvals, regulatory compliance, delivering a seamless customer experience across digital platforms. You will report directly to the Manager – Deposit Operations and work closely with Digital Business, Finance, IT, Risk, and Compliance teams to support the growth and operational excellence of the organization’s digital banking ecosystem. This position offers an excellent opportunity to build a rewarding career within a fast-growing and innovation-driven non-banking financial services sector.
The ideal candidates should possess the following profile:
THE JOB ROLE
- Oversee daily operations relating to Digital Savings, Digital Fixed Deposits (FDs), Digital Cashback Loans, and other related digital products.
- Review and approve digital customer onboarding, account opening, transaction processing, and operational requests in line with internal controls and regulatory requirements.
- Monitor and verify digital fund transfers, withdrawals, settlements, interest payments, and maturity processing.
- Coordinate with Digital Business and IT teams to resolve operational issues, customer complaints, and system-related escalations.
- Ensure compliance with AML/KYC/eKYC procedures, regulatory requirements, and internal operational policies.
- Supervise reconciliation processes and ensure accuracy of digital transactions and General Ledger (GL) balances.
- Support process improvements, automation initiatives, and UAT activities to enhance operational efficiency and customer experience.
- Assist in implementing operational controls and maintaining service quality standards across digital channels.
- Undertake any other duties assigned by management in line with the role.
EXPERIENCE / QUALIFICATIONS / SKILLS
- Bachelor’s degree in Business Management, Finance, Banking, or a related discipline will be an added advantage.
- Part qualification in CIMA / ACCA / ICASL or equivalent professional qualification would be beneficial.
- Minimum 3–5 years’ experience in banking or a licensed finance company, preferably in digital banking or deposit operations.
- Sound knowledge of Digital Savings, Fixed Deposits, loan operations, AML/KYC compliance, & digital transaction processing.
- Strong analytical, problem-solving, and operational decision-making skills.
- Ability to work under pressure with strong attention to detail and a compliance-focused mindset.
- Good communication and stakeholder management skills with the ability to coordinate across multiple departments.
Candidates are invited to send their detailed CVs to [email protected] or by post, including the contact details of two non-related referees, to reach us within 14 days of this advertisement. Please mention the post applied for on the top left corner of the envelope or in the subject line of the e-mail.
Head of Human Resources & Administration,
Fintrex Finance PLC,
No.851, Dr. Danister De Silva Mawatha, (Baseline Road), Colombo 14.
